Shipping Terms
At Print Equipment, we want you to receive your order quickly and safely. That is why we work with FedEx, GLS and various freight forwarders. In the last financial year, we delivered more than 65,000 parcels and over 11,000 pallet shipments to our customers.
Shipping costs by country
All prices are net, per order.
| Destination country | Shipping costs |
Free shipping from
Net order value
|
|---|---|---|
| Germany | €8.70 | from €200.00 |
| Austria | €11.70 | €250.00 |
| Switzerland (duties unpaid, taxes paid)** | €24.00 | €500.00 |
| France | €15.00 | €500.00 |
| Belgium | €14.00 | €250.00 |
| Croatia | €25.00 flat rate* | €500.00 |
| Czech Republic | €25.00 flat rate* | €500.00 |
| Denmark | €13.00 | €500.00 |
| Italy | €23.00 flat rate* | – |
| Luxembourg | €14.00 | €250.00 |
| Netherlands | €14.00 | €250.00 |
| Poland | €20.00 flat rate* | €500.00 |
| Portugal | €25.00 flat rate* | €500.00 |
| Romania | €25.00 flat rate* | €500.00 |
| Slovakia | €25.00 flat rate* | €500.00 |
| Slovenia | €25.00 flat rate* | €500.00 |
| Spain | €25.00 flat rate* | €500.00 |
| Sweden | €25.00 flat rate* | €500.00 |
| All other countries |
calculated individually based on order value and weight |
– |
* Fixed transport and packaging flat rate: You pay once per order, no matter how much you order. This applies to both parcel and pallet shipments. Whether it is one box or a full pallet, your shipping costs stay the same. Bundle your orders and your shipping cost per item goes down.
** For pallet shipments to Switzerland, we charge an additional €45.00 for customs clearance.
For all other countries, we calculate shipping costs individually and send them to you with the order confirmation after you have placed your order in our shop.
Delivery times
- Standard: Orders received by 12 noon are usually shipped the same day.
- Express: Goods ordered by express delivery (FedEx and freight shipments) by 2 pm with a delivery address in Germany are delivered on the next working day. Delivery times within the EU may differ.
Parcel shipments (Germany and international)
We ship standard orders with GLS or FedEx Standard. The usual delivery time within Germany is 24 or 24–48 hours.
Express parcel shipments (Germany and international)
We ship particularly urgent orders with GLS Express or FedEx Express (Germany: delivery on the next working day with various time options) or FedEx Express Saver (Germany and international: delivery during the next working day). Delivery costs depend on the size and weight of the shipment. Please contact us to ask about express options and costs for your delivery.
Pallet shipments / freight forwarding
Depending on size and weight, we ship your order by freight forwarder on a pallet or as general cargo. Above the free shipping thresholds listed above, delivery by freight forwarder is also free of charge.
Collection in 77833 Ottersweier near Bühl (Baden), Germany
You are of course welcome to collect your order yourself. Simply select the corresponding option when placing your order online. We will let you know by phone or email as soon as your order is ready for collection. On collection, you can pay in cash, by credit card or by direct debit. When paying by card, please keep any credit card limit in mind. Unfortunately, collection is not possible for customers from non-EU countries (e.g. Switzerland) due to customs requirements.
Return of packaging
With regard to the return of packaging, we make use of the option for deviating agreements provided for in the German Packaging Act (VerpackG) and ask you to hand over the packaging to a waste disposal company. Together, we avoid additional transport, costs and emissions. In return for your cooperation, a discount of 2% has already been deducted from our item prices.